manderson
07-17 08:15 PM
it should help u from getting banned.
on a cheerful note congrats to IV core team and everybody.
on a cheerful note congrats to IV core team and everybody.
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amit_sp
02-09 10:17 AM
I am in a lot of stress. Please help out if possible.
Six years on my H1B expire in April 2008. I just got laid off from company A. My last day of work will be May 31st. I have LC and I-140 approved with company A.
If I join company B starting June, and transfer my H1B to B, can it extend my H1B beyond 6 years based on the approved I-140 I had with company A? If yes, will it be for one year or three years?
Gurus please help. I will be grateful.
Thanks
Hello Chitta:
Please check the following link from "Immigration.com".
http://boards.immigrationportal.com/showthread.php?t=240313
As per it, you can get a 3 yr-extension as long as your existing company doesn't revoke your I-140 (and it wouldn't as you are not leaving on your own). So you should be fine. Good-luck for your next job.
Six years on my H1B expire in April 2008. I just got laid off from company A. My last day of work will be May 31st. I have LC and I-140 approved with company A.
If I join company B starting June, and transfer my H1B to B, can it extend my H1B beyond 6 years based on the approved I-140 I had with company A? If yes, will it be for one year or three years?
Gurus please help. I will be grateful.
Thanks
Hello Chitta:
Please check the following link from "Immigration.com".
http://boards.immigrationportal.com/showthread.php?t=240313
As per it, you can get a 3 yr-extension as long as your existing company doesn't revoke your I-140 (and it wouldn't as you are not leaving on your own). So you should be fine. Good-luck for your next job.
sounakc
03-05 07:20 AM
I also got the same letter. Do I have to cough up 5000$ or I only have to pay if I want to start the process.
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snathan
08-20 08:48 PM
I would be really surprised if they are not rude and customer friendly. Its the curse of Indian Govt employe's attitude. No matter where they go...they can not change. Most of the time their service is pathetic,rude and unfriendly. Unfortunately they are representing india to all over the world.
more...
trueguy
07-17 05:16 PM
None of the initiatives so far has helped EB3-I and in fact it hurt EB3-I
I am Eb3 Mar 2004 and I am planning to wait until the Oct dates before making any decision.
But there is a deeper problem that I see.
IV had been extremely instrumental in making the immigration issue heard outside our community and taking it to the ears of the people making decisions.
Now, IV, from what I am hearing and am seeing (by openly not supporting the Eb3-I agenda (pappu making comments about what is wrong with the EB3 word petition)
is interested in pushing the Eb2 agenda only.
The core team explanation that Eb2 rollover nos are provided to EB3 and that is why they cannot help it, is baseless.
If everything in the past was to happen as per the process, there would be no IV at all.
Also, in the recent past, EB3 was available when Eb2 was Unavailable, so the rollover argument is wrong.
Now, if IV is definite on not providing support to the EB3 community, it is time to rethink.
I do not have a good feeling about the EB3 to EB2 conversion (it is basically going into unknown territory).
I am Eb3 Mar 2004 and I am planning to wait until the Oct dates before making any decision.
But there is a deeper problem that I see.
IV had been extremely instrumental in making the immigration issue heard outside our community and taking it to the ears of the people making decisions.
Now, IV, from what I am hearing and am seeing (by openly not supporting the Eb3-I agenda (pappu making comments about what is wrong with the EB3 word petition)
is interested in pushing the Eb2 agenda only.
The core team explanation that Eb2 rollover nos are provided to EB3 and that is why they cannot help it, is baseless.
If everything in the past was to happen as per the process, there would be no IV at all.
Also, in the recent past, EB3 was available when Eb2 was Unavailable, so the rollover argument is wrong.
Now, if IV is definite on not providing support to the EB3 community, it is time to rethink.
I do not have a good feeling about the EB3 to EB2 conversion (it is basically going into unknown territory).
sc3
07-18 02:41 PM
sc3, First of all let me express understanding of your agony and disappointment. If I were in your situation, probably I'll be talking like you.:)
You recite several unfair things. Who said there aren't any unfair things around? IV has feeble power when comapred to the massive muscle and money power of various lobbies who are stacked against us. In this context saying things that could undermine the unity of IV members can only further undermine any future efforts. Are you saying IV should "rat out" these people who have fake jobs and work for body shops?
A very dissproportionaely large number of EB3ROW and EB3I were adjudicated last June 2007, one ecould say at the expense of EB2-I. It is not unreasonable for EB2-I members to feel this way.
The question should be what to do now? There is no other way than lobbying for recapture bill.
Legal,
I guess I got carried away with so many people saying that Eb3 are pained only because EB2 is getting ahead -- which is blatantly untrue. Most of us are pained because of the long wait, and the prospect of more long wait to come. Eb2s getting or not getting their GCs doesn't necessarily register on our emotional scale, when we are looking at our own situation.
Further what really gets to me (putting it in a civil way), is that some people make use of obviously illegal things and then lecture us that we should be "happy for them" and "we should support them" (maybe they are not the same people, but some part of the problem can be attributed to this situation).
Well if the jobs are fake, then IV need not rat them out, but with people saying the law is implemented right, maybe we should help in implementing it in a more "righter" fashion. Why not? I was just trying to point out that people who are poo-pooing us need to look at their own legal standpoint (that is not to say that I consider any of the poster who is going vitriolic against us to have used that method).
A very dissproportionaely large number of EB3ROW and EB3I were adjudicated last June 2007, one ecould say at the expense of EB2-I. It is not unreasonable for EB2-I members to feel this way.
Sorry, you probably did not put it that way, but it comes out as, we suffered yesterday, so you guys should suffer today. If that is the case, then solving the immigration issue should be the last on our minds, since we have suffered this long, maybe all the future applicants should suffer just as much.
But I am sure you did not mean it that way.
You recite several unfair things. Who said there aren't any unfair things around? IV has feeble power when comapred to the massive muscle and money power of various lobbies who are stacked against us. In this context saying things that could undermine the unity of IV members can only further undermine any future efforts. Are you saying IV should "rat out" these people who have fake jobs and work for body shops?
A very dissproportionaely large number of EB3ROW and EB3I were adjudicated last June 2007, one ecould say at the expense of EB2-I. It is not unreasonable for EB2-I members to feel this way.
The question should be what to do now? There is no other way than lobbying for recapture bill.
Legal,
I guess I got carried away with so many people saying that Eb3 are pained only because EB2 is getting ahead -- which is blatantly untrue. Most of us are pained because of the long wait, and the prospect of more long wait to come. Eb2s getting or not getting their GCs doesn't necessarily register on our emotional scale, when we are looking at our own situation.
Further what really gets to me (putting it in a civil way), is that some people make use of obviously illegal things and then lecture us that we should be "happy for them" and "we should support them" (maybe they are not the same people, but some part of the problem can be attributed to this situation).
Well if the jobs are fake, then IV need not rat them out, but with people saying the law is implemented right, maybe we should help in implementing it in a more "righter" fashion. Why not? I was just trying to point out that people who are poo-pooing us need to look at their own legal standpoint (that is not to say that I consider any of the poster who is going vitriolic against us to have used that method).
A very dissproportionaely large number of EB3ROW and EB3I were adjudicated last June 2007, one ecould say at the expense of EB2-I. It is not unreasonable for EB2-I members to feel this way.
Sorry, you probably did not put it that way, but it comes out as, we suffered yesterday, so you guys should suffer today. If that is the case, then solving the immigration issue should be the last on our minds, since we have suffered this long, maybe all the future applicants should suffer just as much.
But I am sure you did not mean it that way.
more...
map_boiler
09-15 10:11 AM
Check out this case on Murthy forum:
http://murthyforum.atinfopop.com/4/OpenTopic?a=tpc&s=1024039761&f=4654000912&m=3531099941&r=9561086251#9561086251
Hope this helps! Hang in there, and good luck!
http://murthyforum.atinfopop.com/4/OpenTopic?a=tpc&s=1024039761&f=4654000912&m=3531099941&r=9561086251#9561086251
Hope this helps! Hang in there, and good luck!
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Hope_GC
06-13 08:18 PM
Guys and IV GURUS..
With the I-140 Pending can i file for my I-485 Concurrently..
With the I-140 Pending can i file for my I-485 Concurrently..
more...
gcisadawg
05-17 09:32 PM
done! thanks for the opportunity!
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Macaca
09-21 10:28 AM
3] Not have enough resources to advertise their struggle!
/ Trying all ways to advertise & campaign
4] Do not have enough monetary collection to run a rally / advt /
set up a website
/ Have some collection to do the basics
Undocumented workers have much much ... more resources then IV. Their contributions are in millions. There are articles in News Article Thread!
/ Trying all ways to advertise & campaign
4] Do not have enough monetary collection to run a rally / advt /
set up a website
/ Have some collection to do the basics
Undocumented workers have much much ... more resources then IV. Their contributions are in millions. There are articles in News Article Thread!
more...
kcforgc
06-04 02:58 PM
I hope they have some kind of link with DOL. Because my approved labor case status changed from Certified to Data Review and back to Certified.
Where did you see the change in case status? Do you have access to the PERM system? Are you the employer/representative of the firm responsible for PERM??
thanks
Where did you see the change in case status? Do you have access to the PERM system? Are you the employer/representative of the firm responsible for PERM??
thanks
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StuckInTheMuck
07-15 11:19 AM
I requested (actually begged) my employer and attorney to pursue EB1 as well - they said no - lawyer's response is EB1 is very difficult and you should be someone of nobel prize calibre etc.etc.
...
I went ahead with another private attorney to submit another EB1 I140 separately which is still pending.
I understand your self-petition is in EB1-EA ("extraordinary ability") category, right? If your employer's lawyer had to file EB1 on your behalf, she/he had to do this in either EB1-OR ("outstanding researcher") or EB1-ET ("executive transferee") category, depending on whether you are employed in academics or industry. That may mean more paperwork for the lawyer and/or expense for the employer, which might explain their reluctance in pursuing that option. And in general, a lawyer hired by your employer does not always have your best interest in mind (unless it coincides with the interest of your employer).
...
I went ahead with another private attorney to submit another EB1 I140 separately which is still pending.
I understand your self-petition is in EB1-EA ("extraordinary ability") category, right? If your employer's lawyer had to file EB1 on your behalf, she/he had to do this in either EB1-OR ("outstanding researcher") or EB1-ET ("executive transferee") category, depending on whether you are employed in academics or industry. That may mean more paperwork for the lawyer and/or expense for the employer, which might explain their reluctance in pursuing that option. And in general, a lawyer hired by your employer does not always have your best interest in mind (unless it coincides with the interest of your employer).
more...
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spicy_guy
05-31 03:10 PM
I think we reached 10K. But we need to bump it up further.
Please help by posting it on other Immigration forums. We need to make this event a great success.
Please help by posting it on other Immigration forums. We need to make this event a great success.
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LCtank
09-20 12:34 PM
I believe people in the SV have more sense of host, sense of responsibility, and sense of rights, as immigrants are majority here.
Jaime, your thought of having one more rally in Silicon Valley is a good one but again you are going to have the same crowd..!!
People in neighbouring states of DC did not make it , you tthink they will make it all the way to west coast! very doubtful!!
We should aim at bringing in more people to this family as possible..
Looks like a simultaneous rally on a weekend will be very effective!
And this time for the rally we will carry one one slogan banners
'SHORTEN THE WAIT FOR LEGAL IMMIGRANTS' or something similar!
just a thought!
Jaime, your thought of having one more rally in Silicon Valley is a good one but again you are going to have the same crowd..!!
People in neighbouring states of DC did not make it , you tthink they will make it all the way to west coast! very doubtful!!
We should aim at bringing in more people to this family as possible..
Looks like a simultaneous rally on a weekend will be very effective!
And this time for the rally we will carry one one slogan banners
'SHORTEN THE WAIT FOR LEGAL IMMIGRANTS' or something similar!
just a thought!
more...
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meridiani.planum
03-13 08:43 PM
Sorry , but I dont think that it is possible to do that ...
EB3 vs EB2 classifications depend on Job Description ie the description and education, experience requirement given at the labor certification stage.
You can get labor certification which would satisfy EB2 class requirements and apply under EB3 for I140 .... but not the other way around. ...
That means starting from scratch with PERM with a new Labor... loosing PD and back to square one ... obviously not worth it
PD is not lost if you crossed I-140 stage (got an approval) on the older application.
EB3 vs EB2 classifications depend on Job Description ie the description and education, experience requirement given at the labor certification stage.
You can get labor certification which would satisfy EB2 class requirements and apply under EB3 for I140 .... but not the other way around. ...
That means starting from scratch with PERM with a new Labor... loosing PD and back to square one ... obviously not worth it
PD is not lost if you crossed I-140 stage (got an approval) on the older application.
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nrakkati
03-20 10:50 PM
You are in GOOD state with regard to the query you have to reply to....
If I were you I would still have a good lawyer reply to this.........its better to be safe and this should not be more than 500$ work.
All the best wishes to you! :) :) :)
Thanks Piyu7444, for a good suggestion.
If I were you I would still have a good lawyer reply to this.........its better to be safe and this should not be more than 500$ work.
All the best wishes to you! :) :) :)
Thanks Piyu7444, for a good suggestion.
more...
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sanju
04-10 08:30 AM
Is this the language 2 civilized people use to discuss or debate. When 2 people debate, both believe other is not right - thats why its called discussion or debate. Doesn't mean we need to use extreme or bad words.
oh ya, so the police for political correctness is out. Gosh, I am toast.
Take it easy. buddysinsfo and I have a history. We go way back together. He is my friend, don't you know. oh and BTW, he is a forum terrorist because he use different ids posing as north indian to attack people from Andra, just to create unrest on the forum. During mumbai attack he was repeatedly sympathising with the terrorist. I don't owe you any explanation, and get a life to deal with tough language instead of trying to act like a moral police of political correctness. What's wrong with my language? Others here use way to harsh language. What's up with that?
.
oh ya, so the police for political correctness is out. Gosh, I am toast.
Take it easy. buddysinsfo and I have a history. We go way back together. He is my friend, don't you know. oh and BTW, he is a forum terrorist because he use different ids posing as north indian to attack people from Andra, just to create unrest on the forum. During mumbai attack he was repeatedly sympathising with the terrorist. I don't owe you any explanation, and get a life to deal with tough language instead of trying to act like a moral police of political correctness. What's wrong with my language? Others here use way to harsh language. What's up with that?
.
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balanag
08-01 12:04 PM
FRAGOMEN SUCKS TOTALLY - but unfortunately I got no choice - my employer uses these morons for immigration services. My reasoning is based on my experiences below:
1. I have been mailing Fragomen for 3 MONTHS (YES THREE FULL MONTHS) to initiate my H1 extn 6 months prior to my visa expiry cause I had a need to travel outside the US in a short notice and I did not want to be stuck because of me not having my visa extn papers in time. Despite 5 e-mails and 5 voice mails - there was no response from FRAGOMEN. Escalated this with my company and we had a conference call to discuss this issue with Fragomen. Guess what FRAGOMEN's Client Service Manager had to say when I asked her about they not answering my e-mails and voice mails for 3 months - "I CANNOT ANSWER THIS QUESTION SINCE EVERYCASE IS DEALT DIFFERENTLY AND WE DECIDED TO INITIATE UR H1 EXTN 3 MONTH PRIOR TO UR VISA EXPIRY." WTF!!! Who the hell are they to decide on my professional/personal travel needs? I really wish I had their job - do nothing at all and when questioned say "I cannot answer that question".
2. To make sure FRAGOMEN do not mess up my 485 as well, I asked them in the same call the time they would take to process and file my 485. The client service manager promised me that they would file my AOS in 4 business days from the day they receive all the documents from me. I made sure I sent all the documents including Medical Exam results in less than 2 days from the day we had this call. Guess how long they took to file my case - 3 full weeks - 15 business days!!!!
For the kind of money they charge, the service is totally bad. FRA-DON'T-GO-MEN might be a better name these guys.
1. I have been mailing Fragomen for 3 MONTHS (YES THREE FULL MONTHS) to initiate my H1 extn 6 months prior to my visa expiry cause I had a need to travel outside the US in a short notice and I did not want to be stuck because of me not having my visa extn papers in time. Despite 5 e-mails and 5 voice mails - there was no response from FRAGOMEN. Escalated this with my company and we had a conference call to discuss this issue with Fragomen. Guess what FRAGOMEN's Client Service Manager had to say when I asked her about they not answering my e-mails and voice mails for 3 months - "I CANNOT ANSWER THIS QUESTION SINCE EVERYCASE IS DEALT DIFFERENTLY AND WE DECIDED TO INITIATE UR H1 EXTN 3 MONTH PRIOR TO UR VISA EXPIRY." WTF!!! Who the hell are they to decide on my professional/personal travel needs? I really wish I had their job - do nothing at all and when questioned say "I cannot answer that question".
2. To make sure FRAGOMEN do not mess up my 485 as well, I asked them in the same call the time they would take to process and file my 485. The client service manager promised me that they would file my AOS in 4 business days from the day they receive all the documents from me. I made sure I sent all the documents including Medical Exam results in less than 2 days from the day we had this call. Guess how long they took to file my case - 3 full weeks - 15 business days!!!!
For the kind of money they charge, the service is totally bad. FRA-DON'T-GO-MEN might be a better name these guys.
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vdlrao
07-15 04:36 PM
Here are all the LC approvals for India in the last seven years.
Year, Total LC Approved, Total India
2007 85112 24573
2006 79782 22298
2005 6133 1350
2004 43582 No Info
2003 62912 No Info
2002 79784 No Info
2001 77921 No Info
2000 70204 No Info
Based on the labor approvals, I am expecting EB2 will touch 2007 in the next 3 to 5 visa bulletins.
Year, Total LC Approved, Total India
2007 85112 24573
2006 79782 22298
2005 6133 1350
2004 43582 No Info
2003 62912 No Info
2002 79784 No Info
2001 77921 No Info
2000 70204 No Info
Based on the labor approvals, I am expecting EB2 will touch 2007 in the next 3 to 5 visa bulletins.
chanduv23
07-05 08:59 PM
Dear All,
My brother completed his Masters in Mechanical Engg in December 2006 and is on OPT till December 2007.
His H1b was filed through a IT consulting firm (Lets say Company B) and is in process and is due by October.
He has now pursued employment in his own field in company B on his OPT.
Company A is cooperative and says they can assist in h1b transfer when the h1b comes through to company B.
The question is, is paystub needed for this kind of transfer? Or Transfer can be done prior H1b start date (ie Oct 1st, 2007) as he is still in OPT?
Thanks.
My brother completed his Masters in Mechanical Engg in December 2006 and is on OPT till December 2007.
His H1b was filed through a IT consulting firm (Lets say Company B) and is in process and is due by October.
He has now pursued employment in his own field in company B on his OPT.
Company A is cooperative and says they can assist in h1b transfer when the h1b comes through to company B.
The question is, is paystub needed for this kind of transfer? Or Transfer can be done prior H1b start date (ie Oct 1st, 2007) as he is still in OPT?
Thanks.
addsf345
09-29 01:14 PM
SORRY BROTHER, I DON'T AGREE WITH YOU AND YOUR WAYS of TRYING TO HURT REPUTATION OF SOME otherwise better AIRLINE.
we have some really bad bad exp with lufthansa last year. same way my coworker had a horror story with northwest airlines. There were some IV thread of bad treatment of indians by airfrance at paris. Things can go bad. It shouldn't, but it does. Doesn't mean you not only make a bad image forever in your mind and try to spread that on others. With your theory, all airlines are bad and no one should fly ever.
While I never flew with airindia so far (planning to fly airindia next year), my parents did and they had a wonderful experience, food and courtsey.
I have full sympathy with your aged in laws. They do deserve a better service, esp with a baby travelling with them. I pray that now onwards, they never face such troubles. Smile and be positive.
Experience with Air India
It is with great shame I bring out this piece to you about how Air India is using the "India" tag by cheating its innocent citizens and show its ugly real face. I have never seen anything so unprofessional and have no hesitation to say they are the worst airline in the world.
Passengers:
Father-in-Law (FIL) and Mother-in-Law with baby
My in-laws were returning to India via Air India on September 24th from EWR (Newark, NJ) airport after brief US visit.
Ticketing Experience:
We started the whole process 1 month earlier and contacted Air India (1800 223 7776) about the booking. First we got an answer saying that the class we booked in is full and we have to pay another 40$ per person for another segment. For that we had to call another AI booking# and after 40 mins on the call could reach an agent. We
got new confirmation #s and when asked for the basinet seat was told they could not see the seats and have a special request sent and asked me to call back in 3 days to confirm. We called like 5-6 times and everytime were told they cannot view the seats and when asked to see for seats in another segment or another date, we were told to
re-book again and then ask for seats. How on earth could an airline not see available seats in its aircraft.They have taken customer service to new digraceful level.I roped in my brother in law to go to AI office in Newark and try with an agent directly. Even after
going for 2-3 times directly to the AI office, my BIL failed to secure us the seats. After all the tries we were ultimately told to go to the Airport sooner on the travel date so we can get a basinet seat.
Journey Day:
On the date of the travel in-laws reached at 2:00 PM at the airport in hopes that they will get a basinet seat. The agent gave them a hard time and we had to go back n forth 2-3 times for getting the seats confirmed and have in-laws and baby seated together. I think the whole ticketing at the aiport is being handled by a third party who
are doing a horrible job. My FIL in the meanwhile buys a gift at the custom notified shops at EWR.The flight which was to depart at 6: 20 PM was ready for take off when all of a sudden the pilot says there is a technical problem (God knows what would have happened had the flight taken off). The flight returns to the gate and the passengers are told to wait until they fix the problem. They wait for 2 hours and are asked to then wait in the
boarding area until they really look into the technical problem. (In the meanwhile we hear on Indian TV channels that there is a Pilot strike going on in AI regarding Pilot pay package which adds to our tension). The Air India (airindia.com) website is for show off only with few flight images and had no flight status. We immediately call the AI office in Newark who have no-clue what is going on. When I asked the problem they said it is confidential and cannot be told:(. Eventually all the passengers are told that the flight has been
cancelled for the day and should return the next day and all the checked in baggage will be returned. My poor in-laws with baby had to return back and reached home at 3:00 AM in the morning.
The next day:
The next day the whole scene repeats again and we had to deal with the irritable AI ticket agents who say they are missing something at their whim. We were able to get a basinet seat this time also and happy we were all set for the 6:20 PM flight. This time we gave my FIL a pre-paid cell phone. The same thing repeats again. This time they wait in the boarding area and are told that the pilots have gone to repair the earlier (Sep 24) flight which had an issue. They wait patiently until 10:15 PM. We were all tensed here
and were expecting the flight to be cancelled this day also. No body from AI was available this day to pick-up and explain what is happening. The call re-directs to India who have no idea about the flight status in US. My FIL eventually calls at 10:30 PM and said that they will be boarding soon.
Frankfurt stop:
The flight has a stop at Franfurt and the passengers were asked to go to another terminal
for boarding the same aircraft. They had to go through the security check again and to my FIL's horror, the gift he bought at EWR duty free shop was not allowed and removed. When he showed the receipt they said that the gift has been bought in
US and cannot be allawed into the aircraft. :(Air India where are you and what a Maharaja experience.
Worst website ever:
In the mean while we keep checking the AI web site which I think is one of the worst web sites I have ever been to. I think that this contract is also being awarded to some third party with crores of tax payer money. we were looking for schedules of flight which departed on Sep 25 from Newark airport and here it shows th schedule of the 24th
flight.
Customer Service in Mumbai:
We tried to track the flight (if flightreached Mumbai) by calling AI desk in Mumbai. They had no idea and after repeated calls could reach an agent who made some research and
told that the flight has reached Mumbai and gave further schedule of the flight.
Flight reaches Hyderabad:
The flight reached Hyderabad after change of flight in Mumbai.
Luggage:
Some of the luggage was missing. To our horror the bags we got had stuff from some other people's bags. Please leave the luggage Air India.
Summary:
What a mess Air India. You have taken advantage of the "always yielding" Indians who prefer you for a home experience. Please remove the word "India" nd the "Maharaja" symbol as you are no longer fit for that.
we have some really bad bad exp with lufthansa last year. same way my coworker had a horror story with northwest airlines. There were some IV thread of bad treatment of indians by airfrance at paris. Things can go bad. It shouldn't, but it does. Doesn't mean you not only make a bad image forever in your mind and try to spread that on others. With your theory, all airlines are bad and no one should fly ever.
While I never flew with airindia so far (planning to fly airindia next year), my parents did and they had a wonderful experience, food and courtsey.
I have full sympathy with your aged in laws. They do deserve a better service, esp with a baby travelling with them. I pray that now onwards, they never face such troubles. Smile and be positive.
Experience with Air India
It is with great shame I bring out this piece to you about how Air India is using the "India" tag by cheating its innocent citizens and show its ugly real face. I have never seen anything so unprofessional and have no hesitation to say they are the worst airline in the world.
Passengers:
Father-in-Law (FIL) and Mother-in-Law with baby
My in-laws were returning to India via Air India on September 24th from EWR (Newark, NJ) airport after brief US visit.
Ticketing Experience:
We started the whole process 1 month earlier and contacted Air India (1800 223 7776) about the booking. First we got an answer saying that the class we booked in is full and we have to pay another 40$ per person for another segment. For that we had to call another AI booking# and after 40 mins on the call could reach an agent. We
got new confirmation #s and when asked for the basinet seat was told they could not see the seats and have a special request sent and asked me to call back in 3 days to confirm. We called like 5-6 times and everytime were told they cannot view the seats and when asked to see for seats in another segment or another date, we were told to
re-book again and then ask for seats. How on earth could an airline not see available seats in its aircraft.They have taken customer service to new digraceful level.I roped in my brother in law to go to AI office in Newark and try with an agent directly. Even after
going for 2-3 times directly to the AI office, my BIL failed to secure us the seats. After all the tries we were ultimately told to go to the Airport sooner on the travel date so we can get a basinet seat.
Journey Day:
On the date of the travel in-laws reached at 2:00 PM at the airport in hopes that they will get a basinet seat. The agent gave them a hard time and we had to go back n forth 2-3 times for getting the seats confirmed and have in-laws and baby seated together. I think the whole ticketing at the aiport is being handled by a third party who
are doing a horrible job. My FIL in the meanwhile buys a gift at the custom notified shops at EWR.The flight which was to depart at 6: 20 PM was ready for take off when all of a sudden the pilot says there is a technical problem (God knows what would have happened had the flight taken off). The flight returns to the gate and the passengers are told to wait until they fix the problem. They wait for 2 hours and are asked to then wait in the
boarding area until they really look into the technical problem. (In the meanwhile we hear on Indian TV channels that there is a Pilot strike going on in AI regarding Pilot pay package which adds to our tension). The Air India (airindia.com) website is for show off only with few flight images and had no flight status. We immediately call the AI office in Newark who have no-clue what is going on. When I asked the problem they said it is confidential and cannot be told:(. Eventually all the passengers are told that the flight has been
cancelled for the day and should return the next day and all the checked in baggage will be returned. My poor in-laws with baby had to return back and reached home at 3:00 AM in the morning.
The next day:
The next day the whole scene repeats again and we had to deal with the irritable AI ticket agents who say they are missing something at their whim. We were able to get a basinet seat this time also and happy we were all set for the 6:20 PM flight. This time we gave my FIL a pre-paid cell phone. The same thing repeats again. This time they wait in the boarding area and are told that the pilots have gone to repair the earlier (Sep 24) flight which had an issue. They wait patiently until 10:15 PM. We were all tensed here
and were expecting the flight to be cancelled this day also. No body from AI was available this day to pick-up and explain what is happening. The call re-directs to India who have no idea about the flight status in US. My FIL eventually calls at 10:30 PM and said that they will be boarding soon.
Frankfurt stop:
The flight has a stop at Franfurt and the passengers were asked to go to another terminal
for boarding the same aircraft. They had to go through the security check again and to my FIL's horror, the gift he bought at EWR duty free shop was not allowed and removed. When he showed the receipt they said that the gift has been bought in
US and cannot be allawed into the aircraft. :(Air India where are you and what a Maharaja experience.
Worst website ever:
In the mean while we keep checking the AI web site which I think is one of the worst web sites I have ever been to. I think that this contract is also being awarded to some third party with crores of tax payer money. we were looking for schedules of flight which departed on Sep 25 from Newark airport and here it shows th schedule of the 24th
flight.
Customer Service in Mumbai:
We tried to track the flight (if flightreached Mumbai) by calling AI desk in Mumbai. They had no idea and after repeated calls could reach an agent who made some research and
told that the flight has reached Mumbai and gave further schedule of the flight.
Flight reaches Hyderabad:
The flight reached Hyderabad after change of flight in Mumbai.
Luggage:
Some of the luggage was missing. To our horror the bags we got had stuff from some other people's bags. Please leave the luggage Air India.
Summary:
What a mess Air India. You have taken advantage of the "always yielding" Indians who prefer you for a home experience. Please remove the word "India" nd the "Maharaja" symbol as you are no longer fit for that.
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